Fraud & Phishing Notice
Important information for customers, dealers, vendors, and business partners
IMPORTANT: Never rely solely on email to verify new or changed banking or payment instructions.
If you are not 100% certain a communication is legitimate, do not reply to the message. Call Honeyville Metal directly at (800) 593-8377 using a phone number you obtained independently, such as from our website or an established contact record.
Honeyville Metal, LLC is aware that fraudulent emails, phishing attempts, and impersonation scams may target businesses and individuals by posing as Honeyville employees, accounting personnel, executives, dealers, or other trusted contacts. These messages can look convincing and may use names, logos, email signatures, invoice details, or other information that appears legitimate.
We encourage all customers, dealers, vendors, and business partners to use extra caution with communications involving invoices, accounts receivable, ACH or wire transfers, remittance instructions, bank account information, payment status, or requests for sensitive business information.
Protect Yourself From Payment & Accounts Receivable Fraud
- Do not send funds to a new or changed bank account based only on instructions received by email.
- Always independently verify any request involving new banking information, changes to ACH or wire instructions, payment routing, or unusual payment requests by calling Honeyville Metal directly.
- Do not use a phone number contained only in a suspicious email, attachment, text message, or linked webpage to perform the verification.
- Do not reply to the suspicious email to ask whether it is legitimate. If an email account has been compromised or spoofed, your reply may go directly to the fraudster.
- Be especially cautious when a message creates urgency, asks you to bypass normal procedures, requests secrecy, or claims that bank information has changed unexpectedly.
| Warning Sign | What to Watch For |
|---|---|
| Email address changes | A sender name looks familiar, but the actual email address or domain is slightly different, misspelled, or unrelated. |
| Banking changes | An unexpected request says that ACH, wire, routing, account, or remittance information has changed. |
| Urgency or pressure | The message demands immediate payment, asks you to ignore normal approval steps, or pressures you not to call your usual contact. |
| Unusual links or files | The message asks you to open an unexpected attachment, sign in through a link, scan a QR code, or download a document. |
| Sensitive information | The sender requests passwords, verification codes, banking credentials, tax information, or other information that is not normally requested by email. |
If You Receive Suspicious Communication
- Stop before responding, clicking links, opening attachments, or sending payment.
- Verify the request through a separate, trusted communication channel.
- Call Honeyville Metal at (800) 593-8377 if you have any question about whether an email, invoice, payment request, or change in banking information is legitimate.
- Forward or report the suspicious communication to your appropriate internal accounting or IT/security contact, according to your company procedures.
If You Believe a Fraudulent Payment Was Sent
- Contact your bank or financial institution immediately and request that they attempt to stop, recall, or recover the payment.
- Notify your internal accounting and IT/security teams as soon as possible.
- Contact Honeyville Metal directly so we can help confirm the legitimate account or transaction information associated with your business relationship.
When in doubt, verify by phone.
Honeyville Metal, LLC | Main Line: (800) 593-8377 | Topeka, Indiana
This notice is provided as general fraud-prevention guidance. Please follow your organization’s own payment-verification and information-security procedures.